Our Authentication Process
Every item sold on Stryde passes through our rigorous 4-step authentication process. No fakes. No exceptions. Your trust is our priority.
99.9%
Accuracy Rate
24h
Avg Turnaround
50K+
Items Verified
The 4-Step Verification Process
Our comprehensive authentication combines expert physical inspection with cutting-edge technology.
Physical Inspection
Every shoe is carefully examined by our trained authenticators who check for proper construction, materials quality, and craftsmanship details that distinguish genuine products.
- Stitching quality and pattern
- Material texture and feel
- Build quality and symmetry
- Weight and construction
Box & Label Verification
We verify all packaging elements including box construction, labels, SKU codes, and barcodes against our extensive database of authentic products.
- Box label accuracy
- SKU and barcode scanning
- Size tag verification
- Manufacturing date codes
Digital Authentication
Our proprietary technology scans and compares key product details against thousands of verified samples in our database for conclusive authentication.
- High-resolution imaging
- Pattern recognition AI
- Database cross-reference
- Historical verification
Final Approval
A senior authenticator reviews all findings and makes the final pass/fail determination. Only products meeting all criteria receive the Stryde Verified tag.
- Senior expert review
- Quality assurance check
- Verified tag application
- Secure packaging
Our Guarantee
When you buy on Stryde, you're protected by our comprehensive authentication guarantee.
100% Money Back
If a product is found to be inauthentic after purchase, we provide a full refund including shipping costs.
Expert Team
Our authenticators undergo rigorous training and authenticate thousands of products every month.
Fast Turnaround
Most items are authenticated within 1-2 business days of arrival at our Singapore facility.
Secure Process
All items are stored in our secure, climate-controlled facility throughout the authentication process.
Frequently Asked Questions
How long does authentication take?
Most items are authenticated within 1-2 business days after arriving at our facility. Complex or rare items may take slightly longer for thorough verification.
What happens if my item fails authentication?
If a seller's item fails authentication, it is returned to them and the sale is cancelled. Buyers are fully refunded. Sellers may face account restrictions for repeated failed authentications.
Do you authenticate all shoe brands?
We authenticate most major sneaker and footwear brands including Nike, Jordan, Adidas, Yeezy, New Balance, and Timberland. Check our supported brands list for the full catalog.
What makes Stryde authentication different?
Our multi-step process combines physical inspection by trained experts with proprietary digital verification technology. We maintain one of the lowest fake-pass rates in the industry.
Is the authentication process included in the price?
Yes, authentication is included in Stryde's transaction fee. There's no additional cost for buyers or sellers for our verification process.